Your hearing aids requires daily care to ensure that they work properly. At your hearing aid fit, the audiologist will show you how to take care of your hearing aids regularly. Below are some helpful tools in maintaining your hearing aid:
- Keep spare batteries on hand. Standard batteries should last 1 or 2 weeks.
- Clean the hearing aids regularly. This can be done with a soft, dry cloth. Dome-shaped ear pieces that are used with open fit hearing aids should be cleaned with a special tool provided by your audiologist, and wiped clean with a soft, dry cloth.
- Store the hearing aids every evening in the drying container you received at purchase. This will help to eliminate moisture from building up and lengthen the life of the hearing aids. Please call if you need to purchase a replacement.
- See the audiologist every 6 to 12 months for a thorough clean and check of the hearing aids.
Troubleshooting Tips for Hearing Aids
Hearing Aid is Dead-no sound
Possible Cause
Possible Solution
Battery
If dead – Change Battery Make sure battery is not upside down
Clogged with wax
Clean earmold, dome, receiver
Internal components have stopped working
Contact the Audiology Department
Hearing Aid is Weak
Possible Cause
Possible Solution
Low Battery
Change Battery
Insertion
Ensure the hearing aid, dome, or earmold is in your ear properly
Clogged with wax
Clean earmold, dome, receiver
Broken tubing
Inspect your tubing to see if there are any cracks. If so, contact the Audiology Department
Hearing Aid is Whistling
Possible Cause
Possible Solution
Insertion
Make sure the hearing aid, dome, or earmold is in your ear canal correctly. Make sure each hearing aid is in the correct ear
Volume too high
Make sure your volume is not turned up all the way. If so turn it down
Earwax
Clean hearing aid. Schedule an appointment for ear cleaning
Old earmold/improper fit
Contact the Audiology Department
Hand/clothing too close to hearing aid
Remove any objects too close to the hearing aid, such as hand or hats
Hearing Aid Sounds Distorted/Strange
Possible Cause
Possible Solution
Low Battery
Change battery
Damaged hearing aid (cracks, holes, etc.)
Contact the Audiology Department
Hearing Aid is Intermittent/Inconsistent
Possible Cause
Possible Solution
Low battery
Change battery
Moisture
Use drying container over night to help reduce moisture build-up
Defective/damaged hearing aid
Contact the Audiology Department
Contacting Midwest ENT Centre Audiology Department
For patients who have purchased their hearing aids at Midwest ENT Centre, we offer the following options:
Drop off Hearing Aid at the front desk
You will receive a call within 24 hours of drop off
Come to Hearing Aid Clinic
First come, First seen Mondays and Thursdays from 9:00 a.m. to 10:30 a.m.
Schedule an appointment
Call 636-685-8250 to schedule an appointment with one of the audiologists.
If you currently wear hearing aids but did not purchase them at Midwest ENT Centre, we may be able to service your hearing aids. Please call our office to inquire at 636-685-8250.
If you are new to Midwest ENT Centre and interested in discussing hearing aids, please call our Audiology Department at 636-685-8250 to make an appointment.
